This privacy policy sets out how Care Clinic handle your personal information. We do our best to comply with Australian privacy legislation.

Staying Anonymous

You can browse this website anonymously. If you identify yourself to us, at that point we will collect your personal information.

Collecting personal information

The main way we collect personal information about you is when you give it to us, for example:

• when you contact us

• when you submit information to our website

• when you ask for access to information we hold about you

Indirect collection

We only collect information directly from you.

Social Networking Services and links to other websites

We may provide links to other websites or use social networking services such as Instagram and Facebook to communicate with the public about our practice. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information. We will only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes.

Collecting sensitive information

We do not actively collect sensitive information about you through the website, including information about your health, however we do recognise that you may provide some of that information as part of seeking our services at the clinic. We will take steps to appropriately protect any sensitive information we do receive.

How we use Cookies and other identifiers

We use a range of tools provided by third parties including search engine browsers and our web hosting company, to collect or view website traffic information. These sites have their own privacy policies. We also use cookies and session tools to improve your experience when accessing our website.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some website features may not function properly without cookies.

The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. We use the information to help to track your use of our websites to improve your user experience and the quality of our services.  

Disclosure

The information that we collect about you is used only for contacting you. We do not publish your personal information. We may give access to identification data we obtain and transaction records to appropriate and competent advisors or authorities for the purpose of obtaining advice.

Accessing and correcting your personal information

You may request copies of the information we hold about you, which will only be provided electronically. You have the ability to make a request to amend or correct that information. If we do not agree with your requested change, we will keep a copy of your request with our information. 

Problems?

If you have any concerns about our use of your personal information, please write to admin@careclinic.com.au and let us know what the problem is. We will respond to your concerns within 30 days.

If you are not happy with how we manage your privacy, you can contact the Australian Privacy Commission.